Who is responsible
Sandycroft Workwear Ltd, company number 07917944, registered in England and Wales. Registered office: Prior House, 129 High Street, Prestatyn, Wales, LL19 9AS. Trading address: 26 Babbage Road, Engineer Park, Sandycroft, Flintshire, CH5 2QD. VAT registration: GB 125 5273 27. Email: [email protected]. Telephone: 01244 638 747. Sandycroft Workwear Ltd is the controller for this shop.
Data we use and why
We use your name, contact and delivery details, order contents and payment status to respond to enquiries and fulfil orders, invoices, refunds and returns. We process these details to take steps at your request or perform our contract with you. We keep records as required by tax and accounting law. We may also use technical and order data for our legitimate interests in securing the shop, preventing fraud and handling disputes. Stripe collects card details on its payment page. We receive payment status and order details, rather than your full card number.
Who receives your data
We share information needed for your order with Stripe for payment and invoicing, Resend for transactional emails, and suppliers and delivery carriers for fulfilment. Cloudflare hosts and protects the site. Providers may process information outside the UK. Where UK transfer rules require it, we rely on an adequacy decision or appropriate safeguards. Contact us for information on the safeguards that apply.
How long we keep data
We keep order and invoice information for the period needed for tax, accounting and legal claims. We keep other information for as long as necessary to handle your enquiry, operate and protect the site or resolve a dispute.
Your rights
Depending on the circumstances, you can ask for access, correction, deletion, restriction or portability, and object to processing based on legitimate interests. You can withdraw analytics consent at any time. To exercise a right, email [email protected].
Storage on your device
This shop uses browser storage to remember the items you add to your basket and your analytics preference. Checkout may use essential storage on Stripe’s own site. Optional SitePulse analytics records visited pages, the referring page and a temporary visit identifier to help us understand traffic. It is off until you allow it.
Make a complaint to the Information Commissioner’s Office.